On the first day of Unlock 1.0, Prime Minister Narendra Modi launched the technology platform ‘CHAMPIONS’ which stands for “Creation and Harmonious Application of Modern Processes for Increasing the Output and National Strength”. On this occasion, Minister of MSME and Road Transport and Highways Nitin Gadakari was also present.
The portal will be efficient in making the smaller units big by solving their grievances, encouraging, supporting, helping, and handholding. It is a real one-stop-shop solution of MSME Ministry.
This ICT based system is set up to help the MSMEs in present difficult situations and also to handhold them to become national and international champions.
The objectives of CHAMPIONS:
Grievance Redressal: To resolve the problems of MSMEs including those of finance, raw materials, labour, regulatory permissions, etc. particularly in the Covid created a difficult situation;
To help them capture new opportunities: including manufacturing of medical equipment and accessories like PPEs, masks, etc. and supply them in National and International markets;
To identify and encourage the sparks: i.e. the potential MSMEs who are able to withstand the current situation and can become national and international champions.
It is a technology-packed control room-cum-management information system. In addition to ICT tools including telephone, internet, and video conference, the system is enabled by Artificial Intelligence, Data Analytics, and Machine Learning. It is also fully integrated on a real-time basis with GOI’s main grievances portal CPGRAMS and MSME Ministry’s own other web-based mechanisms.
The entire ICT architecture is created in house with the help of NIC at no cost. Similarly, the physical infrastructure is created in one of the ministry’s dumping rooms in record time.
As part of the system, a network of control rooms is created in a Hub & Spoke Model. The Hub is situated in New Delhi in the Secretary of MSME’s office. The Spokes are in the States in various offices and institutions of the MSME Ministry. As of now, 66 state-level control rooms are created and made functional. They are connected through video conference also in addition to the portal of Champions.