Users of the TechnoFino platform raised an alarm about a security glitch in ICICI Bank’s iMobile app, which enables access to other customers’ credit card details. Bank restricts access to credit card information, admits about 17,000 new credit cards were erroneously mapped to the wrong users.
ICICI Bank on Thursday issued a statement in response to concerns raised regarding a security flaw in the bank’s iMobile app.
The bank’s spokesperson assured prompt action to rectify the situation.
“It has come to our notice that about 17,000 new credit cards issued in the past few days were erroneously mapped in our digital channels to wrong users, constituting approximately 0.1% of the bank’s credit card portfolio,” the spokesperson stated.
“As an immediate measure, we have blocked these cards and are issuing new ones to the customers. We regret the inconvenience caused,” he said
The spokesperson further clarified that no instances of misuse of cards from this set have been reported.
However, the bank affirmed its commitment to compensating customers in the event of any financial loss arising from the error.
This announcement follows recent reports of a security glitch in the iMobile app, where users were able to access other customers’ credit card details.
One Reddit user flagged a situation where another user’s Amazon Pay credit card details were mistakenly displayed.
Additionally, users reported successful ICICI card transactions despite entering incorrect three-digit CVVs.