A new scam involving fake calls from fraudsters posing as Blue Dart executives is targeting unsuspecting individuals, putting their personal and financial security at risk. The scam operates through a deceptive delivery failure notification, followed by a suspicious call forwarding request.
With online shopping for groceries, household essentials, and clothing becoming routine, platforms like Amazon, Flipkart, and Swiggy ensure fast deliveries with dedicated fleets. However, many businesses still depend on traditional courier services like India Post, Delhivery, DTDC, and Blue Dart, creating an opportunity for scammers to exploit people’s trust in these services.
Posing as Blue Dart representatives, fraudsters call victims, claiming their package could not be delivered due to unavailability. They then offer to connect them with the delivery agent and send a text message with a suspicious number, urging them to dial it.
An example message reads: “Thank you for Contacting BlueDart Express. Your order from BlueDart Express AWB – 7725953HTA742113 is undelivered because the customer is not contactable. You may call delivery Number 218929284566# Delivery Boy Name – Vignesh E-mail – support.bluedart.in Website – www.bluedart.com.”
The message appears genuine, but the number provided is not a regular contact number. Instead, it contains a code that activates call forwarding when dialed, allowing scammers to divert all incoming calls, including crucial banking and OTP verification calls, to their own devices.
Once call forwarding is enabled, fraudsters can intercept OTPs, access bank accounts, and commit identity theft, leaving victims at financial risk.
How To Protect Yourself from the ‘Blue Dart’ Delivery Scam?
Be Wary of Unknown Calls Avoid answering calls from unknown numbers claiming to be delivery executives.
Verify delivery status directly from the official website or customer service.
Never Dial Suspicious Codes
Do not dial numbers that include * and #, as they may activate hidden call forwarding or other phone settings.
Check Call Forwarding Settings
Regularly monitor your phone’s call forwarding settings to ensure no unauthorized diversions are enabled.
Stay Informed
Keep yourself updated on the latest scams through trusted sources to avoid falling prey to fraud.
Educate Family and Friends
Share this information to protect others from similar scams.
By staying alert and following these precautions, you can safeguard yourself from this growing cyber fraud and ensure your financial security remains intact.
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