Nagpur Municipal Corporation has launched a smart WhatsApp chatbot service – My Nagpur NMC – to provide citizens with easy access to online services. The facility was inaugurated by Municipal Commissioner and Administrator Dr. Abhijit Chaudhari at the NMC headquarters on Tuesday.
This digital initiative allows users to pay property tax and water tax, access demand bills, check dues, and download no-dues certificates directly via WhatsApp. Citizens can enter their UPIN or customer number to use the service. Links for online payment and PDF certificates are also available.
Additional Commissioners Mrs. Vasumana Pant and Mrs. Vaishnavi B., Deputy Commissioner Mr. Milind Meshram, and IT Head Mr. Swapnil Lokhande were also present at the launch.
The chatbot aims to save time and offer convenience by enabling citizens to complete tasks from home, supporting NMC’s step towards Digital India.