Following persistent coverage by Lokmat Times highlighting significant delays, the Zonal Passport Office in Nagpur has slashed the waiting time for normal passport appointments from 3 months to just 23 days. This improvement comes after the office increased the appointment quota from 70 to 150 on Saturday.
Earlier this year, the introduction of new TCS software at the passport office had initially caused complications in passport issuance. In an effort to manage the influx of applicants, the office had reduced the daily appointment quota, inadvertently prolonging appointment waiting times.
Responding to public concern and media attention, the authorities took proactive steps to enhance the appointment availability, effectively addressing the issue of long waiting periods.