In light of the impending monsoon season, the Maharashtra State Electricity Distribution Company Limited (MSEDCL) has issued a public advisory urging citizens to remain vigilant amidst potential power disruptions. The state-run utility emphasized the need for patience in case of power failures, often caused by natural phenomena such as strong winds or heavy rains.
Instances of technical snags due to adverse weather conditions, including tree branches falling on overhead wires leading to short circuits, are common during this time. Such incidents necessitate careful intervention by MSEDCL technicians to restore electricity supply safely.
Acknowledging public frustration over occasional outages, MSEDCL clarified that preemptive shutdowns of transformers during adverse weather conditions are conducted to prevent damage. This precautionary measure underscores the utility’s commitment to ensuring public safety amid challenging operational circumstances.
Additionally, citizens were advised to exercise caution during the monsoon season, avoiding contact with faulty electrical equipment and staying clear of submerged areas in public spaces, which may pose electrical hazards.
To report power failures, MSEDCL offers multiple channels for citizen convenience, including toll-free numbers (18002-212-3435/1800-233-3435) and a missed call service at 022-50897100, ensuring swift registration and resolution of complaints. Consumers can also use SMS notifications to inform MSEDCL about outages at 9930399303 or utilize the Urja Chatbot for efficient grievance redressal.
By encouraging proactive citizen engagement and highlighting safety protocols, MSEDCL aims to mitigate disruptions and enhance service reliability throughout the monsoon period.