Maharashtra State Transport Corporation will observe ‘Pravasi Raja Din’ to resolve the grievances of the travellers. The day will be observed every Monday and Friday at all depots to entertain suggestions and grievances of the passengers from July 15.
The decision was taken to resolve the problems at the local level itself. MSRTC Managing Director Dr Madhav Kusekar expressed hope that the decision will help in improving services by MSRTC.
The passengers, their organisations, and school and college-going students can register their grievances and suggestions, which will be addressed between 10 am and 2 pm at the respective bus depots.