The fast-paced evolution of the technological landscape sees frequent upgrades. FASTag plays a role in streamlining toll plaza queues, but the system is continually changing. To ensure continued use of FASTag, KYC verification is mandatory. The last date for KYC verification is January 31. After this date, vehicles without KYC verification or FASTag will be required to pay double tolls at toll booths.
If a person fails to verify KYC for FASTag by January 31, their FASTag shall be deemed invalid. According to a recent study from the central bank, several Fast- tags were launched without KYC.
Hence, NHAI has issued the directive ‘one vehicle, one FASTag’. The use of several FASTag for the same vehicle will be discontinued. Vehicle owners will be required to use only one FAS- Tag per vehicle. NHAI has directed that FASTag payments made through banks be withdrawn. After receiving complaints in this regard for several days, incidents of anomalies emerged, prompting the NHAI to make this decision.