The Live Nagpur
  • Nagpur City
  • Nagpur Education
  • Nagpur Sports
  • Business
  • Featured
  • Crime
  • Entertainment & Lifestyle
  • Health & Wellness
  • Nation
  • Politics
  • Trending
  • Vidarbha
  • Obituary

The Live Nagpur

  • Home
  • City
  • Politics
  • Business
  • Education
  • Entertainment
  • Sports
  • Health
  • Crime
  • Forest
  • Featured
  • Vidarbha
Featured

Tata Motors announces countrywide customer dialogue programme and service campaigns

by TLN Team October 15, 2019October 14, 2019
written by TLN Team October 15, 2019October 14, 2019
Tata Motors announces countrywide customer dialogue programme and service campaigns

Initiated the Grahak Samvaad Campaign to apprise customers about the 30+ initiatives for an enhanced after sales experience from 10th  to 21st  October.

Celebrating “National Customer Care Day” on 23 rd October where in customers and channel partners are greeted and felicitated for association with company.

Grahak Seva Mahotsav, a free service check-up campaign will be organized from 4 th – 11 th November across 1500+ dealer & Tata Authorized Service Stations (TASS) in India.

Tata Motors, India’s largest commercial vehicle player, is set to organize Grahak Samvaad campaign, exclusively for Tata Motors’ commercial vehicle customers between 10th to 21st of October. During this period Tata Motors employee will engage with customers and fleet owners to update them on the various initiatives company has taken for enhancement of customer experience. The team will also collect feedback form customers on their experience and expectations.

Grahak Samvaad will be followed by celebrations of “National Customer Care Day” on 23 rd October. Tata Motors CVBU division celebrates National Customer Care day on 23 rd October every year to commemorate the day the company got its first customer. On this day the 1 st truck rolled out from its Jamshedpur plant in 1954. Associated channel partners staff and customers are felicitated by company for their long association and contribution.

Grahak Seva Mahotsav, a countrywide free service camp is also being organized for Tata Motors’ commercial vehicle owners. This unique customer centric initiative will take place across 1500+ Tata Motors authorized workshops between 4th November and 11th November 2019. At this service camp, commercial vehicle owners will be able to avail attractive discounts on spare parts & labour. The Grahak Seva Mahotsav conducted last year received an overwhelming response with over 1.5 lac customers visiting the camp.

Commenting on the occasion, Mr. Ramki Ramakrishnan, Global Head Customer Care, Commercial Vehicle Business Unit, Tata Motors Limited, said, “The trucking industry plays a major role in keeping a country’s economy moving. As the largest commercial vehicle brand, it is our responsibility to make sure our customers are provided with top quality products and hassle-free experience. The Grahak Samvaad initiative coupled with Grahak Seva Mahotsav is a perfect opportunity for CV customers and fleet owners to ensure smooth functioning of their vehicle along with complete peace of mind to the driver. The success of these initiatives over the years have been extremely instrumental for us in developing fine products while providing world-class customer service. Through the unique initiative of Sampoorna Seva, we hope to deploy top quality customer experience and convenience across our network partners.”

The company aims to achieve complete customer satisfaction and sustain it throughout the life cycle of the vehicle. To achieve this, Tata Motors has launched a revamped version of Sampoorna Seva 2.0, a comprehensive and complete solution for the maintenance and smooth functioning of the vehicles. This umbrella of after-sales services include maintenance, all type of repairs along with highway support or any breakdown which is attended to through dealers/ Tata Motors Authorised Service Stations (TASS) network free of cost.

0 comment
FacebookTwitterLinkedin
TLN Team

previous post
Signify launches ‘Philips EyePro’ LED bulb
next post
Pride hotel Nagpur unveils ‘Café pride’ and ‘Tangerine lounge’

You may also like

Only 1 square foot of your floor can...

May 26, 2023

Tata Salt Unveils ‘Tez Baccho Se Hi Toh...

May 26, 2023

How to Choose the Right Second Hand Bike...

May 26, 2023

Elevate your holiday looks with platinum jewellery from PLATINUM...

May 25, 2023

Empowering Indian Mothers: The Launch of Mother India...

May 25, 2023

PNG Jewellers Presents the Annual Necklace Mahotsav: A...

May 24, 2023

Birth Whisperer: Pooja Yadav, Unveiling Life’s Exquisite Genesis

May 24, 2023

Model Victoria Triay Makes a Stunning Appearance for...

May 24, 2023

Expert suggests simple morning tricks for digestive relief

May 23, 2023

Actresses redefine saree fashion with trendsetting flair!

May 23, 2023

Trending News

  • IPL 2023 Final: Gujarat Vs Chennai, winning team to get 20 crore

    May 28, 2023
  • World Cup cricket match will be held in Nagpur too

    May 28, 2023
  • PM Modi places historic ‘Sengol’ in new Parliament building,

    May 28, 2023
  • McLaren Unveils Artura, its First High-performance Hybrid Supercar in India at Rs 5.1 crore

    May 27, 2023
  • TTD alters rules to reduce waiting time for devotees at Tirupati temple; new rules to apply till June 30

    May 26, 2023

Important Links

  • Politics
  • Crime
  • Business
  • Education
  • Entertainment
  • Sports

Available on Playstore & Coming Soon on Appstore

Search

October 2019
M T W T F S S
« Sep   Nov »
 123456
78910111213
14151617181920
21222324252627
28293031  

Sign-Up Form

Subscribe my Newsletter for new blog posts, tips & new photos. Let's stay updated!

Footer Logo
  • Nagpur City
  • Nagpur Education
  • Nagpur Sports
  • Business
  • Featured
  • Crime
  • Entertainment & Lifestyle
  • Health & Wellness
  • Nation
  • Politics
  • Trending
  • Vidarbha
  • Obituary
  • Privacy Policy
  • Cookie Policy
  • Terms Of Use
  • Advertise with Us

© 2020 - The Live Nagpur . All Rights Reserved.