Google is working closely with state and central government authorities to surface the locations of these relief centers. To date, across 30 cities, people can now find these locations on Google Maps, Search and Google Assistant by simply searching for ‘Food shelters in <city name>’ or ‘Night shelters in <city name>’ in any of these Google products. This will soon be available in Hindi, with queries like ‘<city name> में भोजन केंद्र’ or ‘<city name> में रैन बसेरा’.
People can also enter the above queries into Google Search, or ask their Google Assistant on smartphones or on a KaiOS device. Google is working to bring this to other Indian languages over the coming weeks, as well as adding additional shelters in more cities across the country.
In the coming days, it will become even easier to access this feature, with features like quick-access shortcuts that will appear beneath the search bar on the Google Maps app, shortcuts on Google Maps on KaiOS feature phones, and food and night shelter pins appearing on the map by default when the Maps app is first opened.
Commenting on the launch of the feature, Anal Ghosh, Sr. Program Manager, Google India, said, “As the COVID-19 situation develops, we are making a concerted effort to build solutions that help people during these times of need. Highlighting the locations of food and night shelters on Google Maps is a step to make this information easily available to the users in need, and ensure they can avail the food and shelter services being provided by the government authorities. With the help of volunteers, NGOs, and traffic authorities, we hope to convey this important information to the affected people, many of whom may not have access to a smartphone or mobile device during this time.”