The Union Health Ministry has announced ‘Aarogya Setu Interactive Voice Response System’ that can be implemented on feature phones and landline connections under the ambit of the ‘Aarogya Setu’ mobile application. The service was until now, limited to iOS and Android smartphones in the form of an app.
The ‘Aarogy Setu Interactive Voice Response System (IVRS)’ is a toll-free service, available across the country, wherein citizens can give a missed call to the number ‘1921’ and they will get a call back requesting for inputs regarding their health, the Ministry said in a statement on Monday.
“The questions asked are aligned with Aarogy Setu App, and based on the responses given, citizens will also get an SMS indicating their health status and further alerts for improving their health, it said.
The toll-free service is implemented in 11 regional languages similar to the mobile application.
The inputs provided by citizens will be made part of the Aarogy Setu database and the information will be processed to send alerts to people on the action to be taken to ensure their safety, it said.
The Health Ministry has urged the citizens to download the mobile application, saying it will enable them to assess the risk of catching the novel coronavirus infection which has claimed 1,694 lives and infected 49,391 people across the country so far.
The Centre had on Friday made it mandatory for government and private sector employees to use the Aarogya Setu mobile application to bolster the efforts to fight the COVID-19 pandemic and entrusted the organisational heads with ensuring its 100% coverage.