When two Uber users in Delhi and Gurgaon discovered that the rail-hailing platform’s Indian and South Asia President Prabhjeet Singh would be driving them to their destinations, they were ecstatic.
Ananya Dwivedi, one of the clients, said she had booked an Uber to get to her office after a long time.
In a LinkedIn post on March 6, she stated, “Guess who was driving the car, Prabhjeet Singh, Uber India chief executive officer (CEO).” “It was part of his major investigation.” (I had my doubts at first and had to look up his name and compare it to his face to believe him.) Serendipity is a real thing! Also, getting to the base of the problems necessitates both humility and grit.”
“I got ready to leave to office and booked an Uber,” said Madhuvanthi Sundararajan. “The Uber driver immediately pinged ‘I am on my way’ without asking for my drop location. I was already very impressed! I waited downstairs when the car came into my society. The driver said – ‘Hi Madhuvanthi, I am the CEO of Uber India and you are my first passenger today. Would you be willing to do this ride?”
Sundararajan described Uber’s initiative as “superb”. “Prabhjeet Singh /Uber, you made my day,” she said. “Huge respect for wanting to understand things on-ground.”
In 2020, Singh was hired as Uber’s head of India and South Asia. According to Uber, Singh’s new role will include overseeing the company’s next phase of expansion and ensuring the safety of users and drivers in India, Sri Lanka, and Bangladesh.
Since 2015, Singh, a graduate of IIT Kharagpur and IIM Ahmedabad, has worked for Uber.