With the use of a WhatsApp chatbot service developed in partnership with Zoop, an IRCTC food delivery service, users will be able to order meals directly to their train seat while traveling and receive real-time order tracking, feedback, and support.
“The problem of lack of access to quality food in trains is something we wanted to resolve. The WhatsApp chatbot solution, powered by Haptik, is one of the most sophisticated. It is an ideal self-service solution for all railway passengers. We’re excited to see how people respond to this innovation. Zoop is transforming food delivery in trains, and with Haptik’s technological support, this partnership is set for success,” said Puneet Sharma, Founder, Zoopindia.com.
The WhatsApp chatbot platform assists users in resolving network connectivity issues and expanding the availability of wholesome food when traveling by train. Zoop is available on WhatsApp chat +91 7042062070.
Steps to use the Zoop Food Delivery Service app:
- Drop Zoop a text on the above mentioned number. For easy interactions later, save the number on your phone and order while traveling.
- Share your details such as PNR number and select an upcoming station at which you’d like to order food.
- Order your food and make the payment. You can track the order after.