New Delhi: The IRCTC website experienced downtime for several hours this morning, disrupting ticket bookings for thousands of passengers during the busy festive season. The surge in traffic ahead of major festivals like Diwali and Chhath Puja put immense pressure on the platform, leading users to see messages such as, “This site is currently unreachable; please try again later.”
High Demand During Festive Season
Ticket demand typically spikes during festive periods, particularly for Tatkal bookings, when travelers try to secure tickets at the last minute. Similar website outages have been observed in the days leading up to Diwali in previous years. Today’s outage added to the challenges faced by passengers attempting to book tickets at peak hours.
Passenger Frustration on Social Media
Many users took to social media to express their frustration, sharing screenshots of error messages and failed booking attempts. Reports indicate that thousands of users were affected, making it a widespread issue rather than an isolated incident.
Technical Glitch Due to Server Overload
Experts attributed the disruption to the massive influx of users logging in simultaneously, which overloaded the servers and caused the system to crash. A similar problem occurred last Friday, when passengers received error code 109, stating, “The server is currently unable to process the request.”
Need for Platform Upgrades
To prevent such outages during peak periods, industry observers suggest that IRCTC increase server capacity and implement better infrastructure support. Continuous improvements are considered essential to handle high-traffic periods, ensuring smoother ticket booking for passengers.
For now, passengers are advised to remain patient and try booking after some time, while authorities work to stabilize the system.
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