According to a report, 32% of mobile service subscribers-despite paying for 4G/5G services-do not have coverage for the majority of the day, and 69% of those survey reported daily call connection and drop problems.
According to LocalCircles, only 26% of mobile service subscribers said their home has good voice coverage for all the current operators, while 5% said their work place has good voice for the entire three operators.
About 20% subscribers face connectivity issues for over 50% of their voice calls. The Telecom Regulatory Autority of India (TRAI) had called a meeting with mobile phone operators on February 17 to discuss the quality of 5G services.
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LocalCircles shared with TRAI the findings of its survey on 5G services, including that only 16% of mobile subscribers, who had sweetch to 5G, have indicated an improvement in call connection and drop issues.
TRAI said that 5G infrastructure will take time and will be 15-20 times by the end of 2023.
However, service quality of 4G was a concern that it is working to address with the operators.