In India, many smartphone users rely on dual SIM cards, with one used for regular calls and data and the other kept as a backup for emergencies. Since secondary SIMs are used less frequently, users typically ensure they remain active to avoid disconnection. However, after the recharge plan price hikes last July, maintaining a secondary SIM has become a challenge for many.
Fortunately, TRAI regulations have made it easier to keep secondary SIMs active. As per the TRAI consumer handbook, a SIM card is considered deactivated only if it remains unused for over 90 days, or approximately three months.
If a SIM remains inactive for 90 days but still has a prepaid balance, Rs.20 will be deducted to extend its activation for another 30 days. However, if the balance is insufficient, the SIM will be deactivated, preventing calls, internet access, or receiving calls. Once deactivated, the associated number will be recycled and reassigned to new users.
What happens after 90 days?
If a secondary SIM goes unused for 90 days, there’s no need to panic. A 15-day grace period is provided for reactivation. During this time, users can contact customer care or visit a company store to reactivate their SIM quickly.
What is non-usage of SIM?
TRAI defines “non-usage” as the absence of incoming or outgoing calls, messages, data sessions, or interactions with value-added services, including payments.
In related news, users of Jio, BSNL, and Airtel can now make calls using any available network, even if their own SIM lacks signal. On January 17, the government launched the Intra Circle Roaming (ICR) facility during an event showcasing 4G mobile towers funded by the Digital Bharat Nidhi (DBN). This allows customers from any network to access 4G services through a single DBN-supported tower.