In a bid to address growing traffic concerns, the Nagpur Traffic Police have launched a new initiative, ‘Traffic Mitra,’ enabling citizens to report traffic-related issues through a dedicated WhatsApp helpline at 8976897698.
Residents can use this platform to lodge complaints about traffic rule violations, congestion, accidents, and illegal parking by sharing messages, photos, and location details. Once submitted, complaints will be forwarded to the Nagpur Police Control Room for swift action by the traffic department.
Authorities have emphasized the importance of providing clear images, accurate locations, and incident timings to ensure a timely response. The initiative aims to enhance traffic regulation and public safety, with citizen participation playing a key role.
The police have clarified that the helpline is strictly for WhatsApp messages and will not support calls or other inquiries. Citizens are encouraged to actively use this service to contribute to smoother and more organized traffic management in the city.
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