NMC-OCW has reintroduced its digital payment services like online payment so that the elderly (senior) citizens will not have move out of the home to go to NMC-OCW zonal offices OR Customer Care Centres putting safety at risk and spend valuable time in queue anymore.
With this initiative, citizens have to visit www.ocwindia.com, Nagpur Water mobile app & PayTM payments. During this Coronavirus pandemic across the city elderly citizens have safe and secure easy options available not only for paying water bills but also for resolving their water queries & complaints.
Elderly consumers having any query or complaints related to water can also dial NMC-OCW Toll-free number 1800-266-9899 at any time or mobile number 7028903636 anytime & get it resolved.
Along with the Online Billing facility @ www.ocwindia.com, now the official mobile app ‘Nagpur Water’ will allow senior citizens to avail NMC-OCW services at his/her fingertips. The step by Nagpur Municipal Corporation and Orange City Water (OCW) will enable them to pay the bills from their mobile handsets. The app is simple and easy to use and provides transparency in delivering services to consumers.
Along with the mobile application, NMC-OCW has also introduced PayTM services for consumers. PayTM is one of the most popular payment applications, and now NMC-OCW will accept water bills via PayTM too.
Senior citizens need to enter his contract account number and amount to pay his bill. The receipt of the payment will be provided by PayTM. The paid amount will be credited to the consumer’s account in 24 hours. Senior citizens will also get promotional offers from PayTM for water bill payment.
To increase digitization and cashless transactions, NMC-OCW has also introduced swipe machines in all zone offices. Consumers can swipe any Visa or Master debit or credit card to pay water bills. All transactions are without any additional charges to the consumers.
NMC & OCW has appealed to elderly people and other consumers to use more and more cashless transactions like online payment, Nagpur Water App for their convenience as well as safety especially during the Corona pandemic period.
Elderly people must stay indoor & stay safe as they can pay register their queries/complaints from home.
For more information about digital payment options, consumers can contact OCW Helpline No 1802669899.