A Sanjay Travels bus heading to Mumbai failed in a densely wooded area near Sambhaji Nagar around 2:30 AM last night. Passengers were left stranded and without assistance for several hours.
According to reports, an air pipe on the bus burst around 3 AM. The company’s team quickly contacted the Leyland service center and was told the issue would be fixed within an hour. However, after a lengthy wait of nearly four hours, they learned that the necessary parts were unavailable.
Sanjay Travels had standby buses stationed in Nashik, Pune, Mumbai, and Nagpur. Considering Nashik was closest, a replacement bus was dispatched at 8 AM. But it faced delays due to a truck accident on its route, pushing arrival time back by another hour.
The company also tried sourcing alternative transport via local travel operators in Aurangabad but found no vehicles available on such short notice.
As of now, the replacement bus has finally entered Mumbai. To ease passenger frustration during the delay, complimentary snacks were provided as soon as they could continue their journey. Despite this unexpected technical fault causing significant inconvenience, Sanjay Travels has promised full refunds to all affected passengers.
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