Researcher Deepmala Gupta has been officially awarded the degree of Doctor of
Philosophy (PhD) by Rashtrasant Tukadoji Maharaj Nagpur University (RTMNU).
Working under the Faculty of Commerce and Management, Dr. Gupta completed her doctoral
research at the Department of Business Management, Nagpur. Her work was conducted under
the expert guidance of Dr. Milind Gulhane.
Her research offers significant contributions to the understanding of digital banking
transformations and service trends within the banking sector. Dr. Gupta has expressed her
gratitude to her supervisor, the research center faculty, and her family for their unwavering
support throughout her academic journey. Her findings are expected to serve as a valuable
resource for industry professionals and regional policymakers aiming to enhance digital financial
services.
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